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Shipping
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Where do you ship to?
If you're located outside of the United States, international shipping rates will apply. The shipping cost will be calculated at checkout based on the destination and the weight of your order.
Please note that international customers are responsible for any customs duties, taxes, or fees that may be imposed by their country's customs department. These charges are beyond our control and are the responsibility of the customer.
How long does shipping take?
We understand that you're excited to receive your new bracelet, so we strive to process and ship orders as quickly as possible. Shipping times may vary depending on your location, but on average, you can expect your order to arrive within 7-10 business days. Please note that international orders may take longer due to customs clearance.
How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the progress of your package.
Returns
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How do I return an item?
If for any reason you're not happy with your bracelet, please contact us within 14 days of receiving your order. We'll be happy to assist you with returns or exchanges. Please note that personalized or customized bracelets are not eligible for return unless there is a defect in craftsmanship.
Other
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What materials do you use?
We use high-quality materials and attention to detail to create beautiful and unique jewelry.
18k Gold-filled or Gold Plated beads and charms
Stainless steel beads and chains
18k Gold Plated Brass Chains
Glass crystal beads
High quality nylon string
Can I customize my bracelet?
Absolutely! We believe that your accessories should reflect your individual style. That's why we offer customization options for our bracelets. You can choose the color, beads, and even add personalization to make it truly yours.